Responding to a CBSA Call-in Notice | What to Do
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CBSA Call-In Notices

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What Does the Canada Border Services Agency Do?

The Canada Border Services Agency (CBSA) is responsible for enforcing the laws that govern who and what can enter and leave Canada. With over 14,000 employees, including 6,500 uniformed officers, the CBSA operates at 1,200 locations across Canada and 39 international sites. 

Their duties include assessing the admissibility of people and goods, detaining potential threats, removing inadmissible persons, and managing trade agreements. They also protect food safety, collect duties and taxes, and conduct investigations related to immigration and national security.

CBSA Call-In Notices North York

A CBSA call-in notice is an official request to attend a meeting with the Canada Border Services Agency. For people in North York, this notice may relate to immigration status, removal arrangements, admissibility concerns, or other enforcement matters that require prompt attention.

SEP Immigration helps North York clients review the notice, understand why CBSA may be requesting the meeting, and prepare documents before attending. Depending on the situation, the response may involve explaining status, addressing removal concerns, or requesting more time to pursue available legal options.


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What Is a CBSA Call-In Notice?

A CBSA call-in notice is an official letter requiring you to attend a meeting at a CBSA office. This notice usually relates to immigration matters, such as scheduling a deportation or addressing questions about your immigration status. Receiving this notice indicates that CBSA needs to discuss an important issue with you, often concerning your eligibility to remain in Canada.

In What Circumstances Does CBSA Send a Call-In Notice?

The CBSA sends call-in notices in various situations. These include concerns over your admissibility to Canada, the need to schedule a deportation, or questions about your immigration status. 

Notices may also be issued if there are suspicions of involvement in criminal activities, terrorism, or violations of immigration laws. It’s essential to respond promptly and appropriately.

Questions That CBSA Asks

During the meeting following a call-in notice, CBSA officers may ask questions related to your immigration status, travel history, personal background, and reasons for entering or staying in Canada. 

They might also inquire about your connections to Canada, employment status, and any criminal records. Be prepared to provide honest and clear answers, as these questions help the CBSA assess your situation.

Photograph of a manila folder with papers and a silver pen on a wooden desk during a formal CBSA interview.

How to Respond to a Call-In Notice

If you receive a CBSA call-in notice, it’s crucial to act quickly. The first step is to consult with an experienced immigration lawyer. They can guide you on how to respond and represent your interests during the meeting. 

Depending on the situation, you may need to prepare documents, explain your circumstances, or request a deferral of deportation. Time is critical, so do not delay in seeking legal advice.

Submit an Appeal or Review Request

Receiving a removal order after your meeting is not always the final step. You might have legal options to challenge the decision.

Many individuals can submit an appeal to the Immigration Appeal Division (IAD). This process requires strong evidence and a clear legal strategy.

If you do not qualify for an IAD appeal, you can request a Judicial Review. A lawyer files this at the Federal Court.

You must act quickly when pursuing these legal options. Strict deadlines apply to all immigration appeals and review requests.

Missing a deadline can lead to immediate deportation. Legal representation gives you the best chance of pausing your removal.

Immigration Enforcement

The Canada Border Services Agency handles all immigration enforcement across the country. Officers have broad powers to investigate and detain individuals.

Enforcement actions usually begin with an investigation into your status. Officers look for visa overstays, criminal activity, or misrepresentation.

If officers find a violation, they can issue an arrest warrant. They can also hold you in an immigration detention center.

You must comply with all enforcement requests and attend your scheduled interviews. Ignoring these notices will make your situation much worse.

A lawyer can protect your rights during any enforcement action. They will speak to officers on your behalf and explain your options.

Received a CBSA Call-In Notice? 

Our experienced immigration team is here to help. Don’t face this alone—contact us today for expert guidance and to protect your future in Canada.

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FAQs

Yes, you are generally required to answer CBSA questions truthfully. However, you have the right to consult with a lawyer before responding.

Yes, you are generally required to answer CBSA questions truthfully. However, you have the right to consult with a lawyer before responding.

CBSA can access your financial records if they have legal grounds, usually through a court order or in specific circumstances related to national security or criminal investigations.

Yes, CBSA officers can search your phone when crossing the border, but this must be done within the scope of their legal authority, typically to assess admissibility.

CBSA can access a range of information, including your travel history, immigration records, and any criminal background. They may also have access to data shared by other government agencies.

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